Frequently Asked Questions
Straight answers about sourcing, shipping, and working with us.
How We Work
Answers Before You Ask.
The questions we hear most from buyers, retailers, and partners — answered plainly. If yours isn’t here, ask us directly and we’ll respond within 1–2 business days.
About Madison USA
Madison USA LLC is a California-based global business solutions company. We work across sourcing, import and export, wholesale distribution, retail and e-commerce, strategic partnerships, and agriculture. In short, we connect manufacturers, suppliers, distributors, and buyers through trusted global networks.
We are based in California, USA. Through our partner network we work across 20+ countries spanning North America, Asia, and other international markets.
We serve retail, hospitality, manufacturing, agriculture, wholesale, and e-commerce. Our sourcing, distribution, and partnership solutions are customized to the requirements of each sector.
Sourcing & Products
It follows four steps. You share your requirement; we shortlist verified suppliers who can deliver it; we arrange samples and verify quality; then we manage production and delivery. You stay informed at each stage through a single point of contact.
We source consumer goods, textiles and apparel, industrial supplies, agricultural commodities, packaging materials, home and kitchen products, electronics and accessories, and health and hygiene products. If a category isn’t listed, we also handle custom and OEM sourcing built around your specification.
Yes. We match your specification to capable suppliers, coordinate sampling, and manage production. Your product is built to your requirement, with quality checked before and during manufacturing.
Before any order is placed, we vet the factory, assess its capabilities, evaluate samples, and run compliance checks. We only connect you with suppliers who can consistently meet the standard.
Quotes, Orders & Shipping
Use the Request a Quote form to share your product, quantity, and timeline. You’ll receive a detailed quotation within 3–5 business days.
No. Requesting a quote is free and carries no obligation to proceed. Every request gets a confidential review and a direct response from our team.
Yes. We coordinate freight and logistics through trusted partners, handle trade documentation, and provide customs and compliance support so your goods move from origin to destination without friction.
Partnerships
MOQs vary by product and by supplier. Share your target quantity and we’ll match you with suppliers whose minimums fit your requirement.
Visit the Partner With Us page and submit your details. From there the process is four steps: submit details, an introductory review, verification and samples, and a partnership agreement before we begin working together.
Yes. We work with international distributors and resellers across the markets in our network, in addition to partners within the United States.
Still Have a Question?
Send it over — a real person will get back to you within 1–2 business days.